Introduction
Kuttab’s privacy policy describes the information we collect during the normal operation of our website, platform and digital services, as well as the measures we use to protect this information. It also explains your choices regarding the use, access and correction of your personal information. By accepting this privacy policy during registration, or by visiting and using the Kuttab website, you consent to the collection, use and processing of your personal information in accordance with this policy. In this policy, Kuttab customers may be referred to as “subscribers”, the people managed by those subscribers may be referred to as “learners” or “parents”, and people authorized to access the platform are referred to as “users”.
What Information Do We Collect?
Our main goal is to provide you with a safe, smooth, efficient and personalized experience. For this purpose, we only collect information that is necessary for the proper operation of the Kuttab platform. This information may include identification data, contact details, billing information, learner data, parent data, registrations, attendance records, payment information, progress tracking and communication history. We may also automatically collect certain technical information, such as IP address, browser type, pages visited, login data and information related to your use of the website. Kuttab may use cookies or similar technologies to remember user preferences, improve security, analyze platform usage and provide a better user experience.
How We Use Your Information
We use the information collected to provide Kuttab services, manage accounts, process registrations, track attendance, follow learner progress, manage payments, send notifications and support communication with parents. This information may also be used to improve our services, personalize your experience, provide customer support, resolve technical issues, secure the platform, prevent fraud and comply with legal obligations. With your consent, we may also use your contact details to send you information about our services, updates, offers or important communications related to Kuttab.
Disclosure of Your Information
Kuttab does not sell your personal information. We may share certain data only when necessary to provide our services, comply with a legal obligation, ensure platform security or work with trusted technical service providers. We may use aggregated and anonymized data for statistical purposes or service improvement, without allowing users to be personally identified. In certain situations, Kuttab may be required to disclose information in response to a lawful, judicial or administrative request, or to protect its rights, users and services.
Your Use of Other People’s Information
When using Kuttab, you may enter or manage data relating to other people, including learners, parents, teachers or staff members. You agree that you have the necessary rights, authorizations and consents to collect, use and manage this information within the Kuttab platform. You are responsible for the accuracy of the data entered and for using this information in accordance with applicable laws and these terms.
Google API Usage Terms
Users may, depending on available features, connect certain Google services to their Kuttab account, particularly to facilitate communication, file organization or data management. When this connection is enabled, Kuttab only uses the permissions necessary for the requested service to function. Data from Google services is not sold or shared with third parties for advertising purposes. The user may disconnect their Google account at any time from their account settings or through the options available in the platform.
Security
Kuttab implements reasonable security measures to protect personal information against unauthorized access, loss, alteration or disclosure. We use technical and organizational protection mechanisms to secure accounts, transactions, access and stored data. However, no data transmission over the Internet can be guaranteed as completely secure. We make our best efforts to protect your information, but we cannot guarantee absolute security.
Correcting and Updating Your Personal Information
You may request correction, update or deletion of certain personal information concerning you, subject to applicable legal, accounting or contractual obligations. When an account is closed, Kuttab may delete or deactivate information related to the account, unless retention is necessary to comply with a legal obligation, resolve a dispute or ensure service security.
Data Retention
We retain your information for as long as your account is active or as long as necessary to provide Kuttab services. Certain data may be retained after account closure when necessary to comply with legal obligations, resolve disputes, prevent fraud or enforce our agreements.
Additional Policy Information
Kuttab may offer features that allow you to invite other users, such as teachers, administrators or staff members. When you use these features, certain contact information may be required to send invitations. Our website may contain links to third-party websites or services. Kuttab is not responsible for the privacy practices of those external services. We encourage you to review their privacy policies before providing them with personal information. With your consent, Kuttab may publish a customer testimonial with your name or the name of your institution. You may request the removal of this testimonial by contacting our support.
Notification of Changes to the Privacy Statement
Kuttab may update this privacy policy to reflect changes in its services, practices or legal requirements. In case of significant changes, we may notify you by email, notification or notice published on our website. We encourage you to review this page regularly to stay informed about our privacy practices.
Questions?
Our goal is to make our privacy practices clear and easy to understand. For any question, request or complaint regarding this privacy policy, you may contact our support.
